Privacy

Privacy Policy

Last updated June 24, 2026. This policy explains what Housio collects, how it is used, and the choices available to homeowners and local pros.

Information collected

Account details, contact details, service requests, ZIP codes, pro profile details, messages, quotes, reviews, directory claims, device/session events, and payment status metadata.

How it is used

To create accounts, match homeowners with pros, review listings, support messages and quotes, process payments through providers, prevent spam, analyze conversion, and improve Housio.

Sharing

Housio shares job-relevant information between homeowners and matched pros. Payment details are handled by payment providers such as Stripe. Housio does not sell passwords or payment card details.

Choices

Your account and data.

You can request account help, listing updates, or deletion support by contacting Housio. Some records may be retained when needed for security, fraud prevention, legal obligations, payment records, or marketplace integrity.

Cookies and analytics

Housio may use first-party session identifiers and product events to understand signup, request, and onboarding performance.

Security

Housio uses Supabase, row-level security policies, and trusted payment infrastructure. No web service can guarantee absolute security.

Contact

Email hello@housioapp.com for privacy questions.